Terms of service

1. About these terms

These terms apply to your use of the Lumen Dental website and to appointment requests made through it. By using the site or sending a request, you agree to them. If you do not agree, please contact us instead.

2. Appointment requests

Booking online sends us a request. It holds the time you choose, but your appointment is only confirmed when our team replies by email or phone. We may suggest another time if the one you requested is no longer available.

• Please provide accurate contact details so we can reach you.
• You can ask us to change or cancel a request at any time.

3. Cancellations and missed appointments

Please give us at least 24 hours' notice if you cannot attend. Repeated missed appointments without notice may mean we ask for a deposit to hold future bookings.

4. Fees and payment

Prices on the website are indicative ranges. You will always receive a written quote before treatment begins, and payment is due on the day of treatment unless a payment plan has been agreed in writing.

5. Clinical information

Content on this website, including our dental tips, is general information and does not replace a personal examination or professional advice. Results of cosmetic treatments vary between patients, and the photographs in our gallery are examples, not guarantees.

6. Your account

If you create a patient account you are responsible for keeping your password safe. Tell us straight away if you suspect someone else has used it.

7. Liability

We take care to keep the website accurate and available, but we cannot promise it will always be error-free. Nothing in these terms limits liability that cannot be limited by law.

8. Changes and contact

We may update these terms from time to time; the date above shows the latest version. Questions? Email hello@lumendental.example or call +1 503 555 0142.